Privacy Policy – Beatly Flow

⚕️ Beatly Flow is a physician-facing application designed to manage cardiac patient reports. We take the privacy and security of sensitive medical information with the utmost seriousness. This policy explains how we collect, use, and protect your data.

📋 1. Introduction

Beatly Flow ("we", "our", or "us"), developed by Beatly Digital Pvt Ltd, operates the Beatly Flow V1.0 mobile application ("the App"). This Privacy Policy governs the collection, use, and disclosure of information when physicians and authorized healthcare professionals use our App.

By using the App, you agree to the collection and use of information in accordance with this policy.

👤 2. Who Uses This App

Beatly Flow is intended solely for use by licensed physicians and authorized healthcare professionals. The App is not intended for use by patients directly. Access is restricted through secure, credential-based authentication.

📂 3. Information We Collect

Account Information:

Email address and password (used for authentication)
Name and professional credentials (if provided during registration)

Patient Report Data:

Cardiac patient reports and medical records entered by the physician
Patient identifiers (as entered by the physician)
Diagnostic data, test results, and clinical notes

Technical Data:

Device type, operating system, and app version
Crash logs and error reports for debugging purposes
Usage analytics (non-identifiable)

🔒 4. How We Use Your Information

To authenticate and provide access to the App
To enable physicians to create, store, and manage cardiac patient reports
To maintain and improve the functionality of the App
To respond to support requests and technical issues
To comply with applicable legal and regulatory obligations

We do not sell, rent, or share patient data or physician information with any third parties for marketing or advertising purposes.

☁️ 5. Data Storage & Security

All data is securely stored on Amazon Web Services (AWS) infrastructure, which provides enterprise-grade security including encryption at rest and in transit.

Data is encrypted using industry-standard TLS/SSL protocols during transmission
Data at rest is encrypted using AES-256 encryption
Access to data is restricted to authorized personnel only
Regular security audits and backups are performed

⚠️ While we implement strong security measures, no method of electronic storage is 100% secure. We strive to use commercially acceptable means to protect your data.

🌍 6. International Data Transfers

Beatly Flow is available globally. If you are accessing the App from outside the country where our servers are located, please be aware that your data may be transferred across international borders.

We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws, including:

GDPR (European Union users)
PDPA (India users)
HIPAA-aligned practices (US users)
Other applicable regional regulations

🤝 7. Third-Party Services

We use the following third-party service to operate the App:

Amazon Web Services (AWS) — Cloud infrastructure and data storage. AWS is compliant with major security certifications including ISO 27001, SOC 2, and HIPAA.

We do not currently integrate with advertising networks, analytics platforms that collect personal data, or social media services.

⏳ 8. Data Retention

We retain your account information and associated patient report data for as long as your account remains active, or as required by law.

Upon account deletion request, we will delete or anonymize your data within 30 days, except where retention is required by applicable law or regulation.

✅ 9. Your Rights

Depending on your region, you may have the following rights:

Access: Request a copy of the data we hold about you
Correction: Request correction of inaccurate data
Deletion: Request deletion of your account and data
Portability: Request export of your data in a structured format
Objection: Object to certain types of data processing

To exercise any of these rights, contact us at the email address below.

👶 10. Children's Privacy

Beatly Flow is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will delete it immediately.

🔄 11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App and on this page with an updated effective date. Continued use of the App after changes constitutes your acceptance of the updated policy.

We encourage you to review this policy periodically.

📬 12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

App: Beatly Flow V1.0
Developer: Beatly Digital Pvt Ltd
Email: info@beatly.ai

We aim to respond to all privacy-related inquiries within 5 business days.